Terms and conditions

Geo by George is a clothing business in the retail and manufacturing industry. We manufacture and sell high end clothing to women. We strive in using only natural fabrics in all our garments.

Geo by George was created to make every woman feel and look elegant and stylish.

The Site and its original content, features, and functionality are owned by Geo by George and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

Delivery policy:

Subject to availability and receipt of payment, requests will be processed within 2 – 3 days and delivery confirmed by email. Clients will be supplied with an order number as well as a delivery date.

Shipping policy:

Office hours are Monday to Friday from 08:00 to 17:00. Orders placed on weekends and public holidays will be processed on the next working day. Free local shipping applies. All international orders over R3000 qualify for free shipping, all other orders will be charged an additional R500 for shipping. We deliver in all major cities around the globe, should you need more information in this regard please email us at info@geobygeorge.com. If we are experiencing high order volumes, shipping may be delayed with a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment, you will be notified via email or telephone.

Return and refunds policy:

The provision of good and services by Geo by George is subject to availability. In cases of unavailability, Geo by George will refund the client in full within 30 days. Please note that returned items must be in a new and unused condition. Cancellation of orders by the client will attract a 15% administration fee.

Customer Privacy Policy:

Geo by George will take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from http://www.geobygeorge.com/wp-content/uploads/2017/11/03569_promofaccestoinfoact2.pdf

Payments options accepted:

Payments may be made via Visa, Mastercard, Diners of American Express Cards, or by bank transfer into the account of Geo by George, the details of which will be provided on request. Please email info@geobygeorge.com for more information.

Card acquiring and accepted:

Card transactions will be acquired for Geo by George via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

Customer details separate from card details:

Customer details will be stored by Geo by George separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.

Merchant Outlet country and transaction currency:

The merchant outlet country at the time of presenting payment options to the cardholders is South Africa. Transaction currency is the South African rand (ZAR).

Responsibility:

Geo by George takes responsibility for all aspects relating to the transaction including sale of goods and services sold on the website, customer service and support, dispute resolution and delivery of goods.

Country of domicile:

The website is governed by the laws of South Africa and Geo by George and chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

Variation:

Geo by George may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company information:

The website is run by Geo by George (Pty) Ltd based in South Africa trading as Geo and with registration number 2017/228441/07 and George Stander(Director)

Geo by George contact details:

PO Box 50272

Waterfront

Cape Town

8001

Email: info@geobygeorge.com